Explained on 26 October 2026. This is an educational answer drawn from the dated article below; examples are hypothetical unless a specific source observation is identified.

How it works

Avoid a single unstructured folder where files cannot be matched to the relevant interaction. A practical index can show when contact occurred, which material was supplied and where the original is retained. Access and retention handling should follow the organisation’s actual obligations rather than this illustrative filing example.

A simple example

An illustrative folder has separate entries for first contact, agreed service, delivered research and follow-up correspondence. A search for one dated question can then locate the associated response. The example explains organisation, not a certified compliance template or permission to discard other records.

What to check

  • Retain originals and their dates where required.
  • Make each record traceable to the right relationship.
  • Check completeness against the actual rules.

Read the full event and evidence

SEBI’s Institutional Call-Recording Exemption: Less Audio Does Not Mean No Records explains the original event, its dates and the supporting documents. Event context: 23 October 2026 circular; effective 8 November 2026.